Salary: Market Related

 

Claims Team Leader with minimum 5 years’ Personal Lines and Commercial Claims experience, preferably in a supervisory role, required to supervise a team of Claims Consultants.

Minimum requirements:

  • Grade 12 or equivalent
  • Full NQF4 Short Term Insurance / suitable alternative as set by the FSB
  • RE5 essential
  • Minimum 5 years’ Personal Lines and Commercial Claims experience in the Short Term Insurance industry essential
  • Previous supervisory experience preferred

Responsibilities:

  • Supervise team of Claims Consultants, focusing on Personal Lines and Commercial Claims
  • Supervise day to day operations of the team
  • Oversee all claims activities and resolution
  • Identify training and development requirements
  • Monitor performance and provide feedback
  • Report, investigate and assist with disciplinary actions
  • Relationship management and building
  • Coordinate daily claims activities
  • Improve on service delivery – monitor work quality and procedures
  • Investigate and resolve complaints
  • Resolve escalated/complex queries
  • Complete monthly analysis of data and reporting

 

If you are a SA citizen & your CV meets the above criteria, please send your CV lourie@yazoo.co.za.

Recognising that diversity is the key to excellence, our client especially encourages members of designated groups to apply.

If you have not heard from us within a 2 week period, please deem your application as unsuccessful.