Salary: Market Related


Candidate with minimum 3 years’ Personal Lines Underwriting Management experience in the Short Term Insurance industry, required to manage the Personal Lines Department.

Minimum requirements:

  • Grade 12
  • FAIS Compliant
  • Minimum 5 years’ Personal Lines Underwriting experience essential
  • Minimum 3 years’ experience in managing a Personal Lines Department/Underwriting Team essential


  • Manage Personal Lines Department – 12 Underwriters and 3 Direct Sales Consultants
  • Set individual and team targets
  • Minimise cancellations
  • Ensure new business targets are met
  • Build and maintain relationships with all stakeholders
  • Meet client satisfaction targets
  • Ensure underwriting practices adhere to regulatory frameworks
  • Provide advice to all stakeholders
  • Act as liaison between client facing and internal servicing teams
  • Keep abreast of product and services available to the market
  • Deal with service complaints and escalations
  • Compliance and quality requirements adherence
  • Audits of persona lines underwriting
  • Compile and distribute reports to stakeholders
  • Performance management and address discrepancies
  • Cancellation requests and business retention
  • Assist with design of training material and SOP’s
  • Assist with training development by coaching staff members
  • Meet productivity targets
  • Continuous improvement in own and team performance
  • Adhere to company mandates
  • Fraud detection and report


If you are a South African citizen and your CV meets the above requirements, please respond via email to

Recognising that diversity is key to excellence, our client especially encourages members of designated groups to apply.

If you have not heard from us within a two week period, please deem your application as unsuccessful.