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Underwriting and Claims Manager, with minimum 2 years’ experience in a similar or Team Leader role and minimum 5 years’ Personal Lines Short Term Insurance experience, required to lead a team in managing underwriting processes, claims operations and client relationships.  This position is for a national Broker Firm based in Cape Town CBD.


Minimum requirements:

  • Grade 12 essential
  • FAIS accreditation as per the FSCA requirements essential
  • RE essential
  • Minimum 5 years’ short term insurance experience required
  • Minimum 2 years’ management or Team Leader experience required



  • Lead a team in managing underwriting and claims processes and provide guidance and support
  • Manage Personal Lines underwriting process
  • Assess and evaluate risk factors
  • Ensure consistency and accuracy across the team
  • Oversee end to end claims process
  • Process claims and recoveries
  • Complaint resolution
  • Meet SLA’s
  • Client relationship management
  • Ensure accurate communication with all stakeholders
  • Performance management
  • Set objectives and performance expectations


If you are a South African citizen and your CV meets the above requirements, please respond via email to lourie@yazoo.co.za

Recognising that diversity is key to excellence, our client especially encourages members of designated groups to apply.

If you have not heard from us within a two week period, please deem your application as unsuccessful.

By Submitting your personal and employment information and application you hereby confirm:

  1. That you have read and understood our POPI Policy.
  2. That you have no objection to us retaining your personal information in our database for future matching and will notify us in writing should you wish to remove your personal information from our database.
  3. Should suitable opportunities arise we will contact you and request your consent to submit your CV to a specific client for a specific purpose.
  4. That the information you have provided to us is true, correct and up to date.