Salary: Market Related
QA with Short Term Insurance Sales experience, RE Certificate, relevant FAIS qualification and relevant call centre experience required to measure, evaluate and provide feedback on New Business calls.
- Grade 12 essential
- RE and FAIS accreditation required
- Minimum 6 months’ QA experience essential
- 1 year Sales and Coaching experience preferred
- Measure, evaluate and provide feedback on New Business calls
- QA Compliance – Plan, schedule and conduct monitoring activities to ensure monthly targets are met
- Ensure FAIS and underwriting standards are met
- Report serious errors or deviations
- Suggest coaching areas to ensure standards are met
- Ensure sales quality to meet client needs
- Identify gap in cover/advice
- QA score cards
If you are a SA citizen and your CV meets the above requirements, please respond via email to firstname.lastname@example.org
Recognising that diversity is key to excellence, our client especially encourages members of designated groups to apply.
If you have not heard from us within a 2 week period, please deem your application as unsuccessful.